•   We know you have questions. We're here to answer them.  

    What is a typical lead time?

    Our typical production timeline is: payment date +40 days, plus your chosen shipping option. Actual production estimate will be given when order has been approved and paid. **Orders are not placed into the production queue until payment is made.


    Production timelines change daily, and the estimate you are given is based on the current day. Your actual production timeline will be provided to you once your payment is received.

    Do you ship internationally?

    Unfortunately International Shipping is not something we can offer at this time

    Is design assistance included in the price of the bags?

    Our in-house designers are a resource for you throughout the design process. We are more than happy to assist you with your design for no additional charge.

    What styles are available to Customize?

    Our most popular styles are listed on the HOW IT WORKS page, but if you're looking for something specific, we're eager to make it happen! Please contact us for any special requests.